Case Study: Sigtuna kommun achieves integrated e-order and e-invoice processing with Pagero Group

Sigtuna kommun - Customer Case Study

Sigtuna kommun had been using Pagero Group’s e‑invoice services for several years and wanted to expand its electronic procurement to include e‑orders so it could reach all contract suppliers — including smaller and mid‑sized companies — consolidate e‑order and e‑invoice flows, and handle larger order volumes while onboarding many suppliers. Their challenge was to scale e‑trade beyond the limited formats their largest suppliers supported and improve efficiency across the purchasing cycle.

Pagero Group delivered its Pagero e‑order and e‑invoicing services on the Pagero Online platform (including the Pagero Web Portal), enabling Sigtuna kommun to manage the entire e‑order/e‑invoice flow through a single channel. The solution allowed the municipality to reach a broader supplier base, process larger orders and higher volumes, streamline operations, and complete a smooth rollout with very positive supplier feedback — results Sigtuna says have exceeded expectations and increased efficiency.

Sigtuna kommun

Per Carlsson

Finance Manager