Case Study: Johnson & Johnson achieves streamlined digital business document exchange with Pagero Group

Johnson & Johnson realised their vision with Pagero

Johnson & Johnson wanted to modernize and centralize its e-commerce operations, replacing scattered point-to-point connections and inconsistent local handling with a more structured approach. The company needed help increasing both e-invoicing and e-ordering across its Nordic healthcare business, and partnered with Pagero for a complete solution.

Pagero implemented a stable digital platform and acted as an extended arm for Johnson & Johnson, managing connections and administration while the company streamlined internal processes. The result was a more centralized Nordic setup, full traceability from order to delivery, and significant time savings that let staff focus on master data and structure; Johnson & Johnson also reported achieving things no one else had in a very short time.

Johnson & Johnson

Frederik Madsen

CLS Nordic Logistic & eCapability Manager