Case Study: City of Sacramento achieves 24/7 public transparency and FOIA compliance with PageFreezer

Fulfilling Government Transparency Through a Serve-Serve Public Portal

The City of Sacramento needed to strengthen its transparency and records compliance across an extensive web and social media presence while meeting California Public Records Act and federal eDiscovery requirements. To capture and preserve this digital public record automatically, the City partnered with PageFreezer and adopted PageFreezer’s website and social media archiving solution, including a customer-branded Public Portal.

PageFreezer archived 58 websites and 124 social media accounts with real-time capture of pages, posts, comments and full metadata, and published a searchable public portal for 24/7 access. As a result, PageFreezer helped the City of Sacramento prove data authenticity for legal purposes, avoid compliance penalties, and dramatically reduce staff time and costs for public-records requests by making archives easily searchable and downloadable.

City of Sacramento

Dawn Bullwinkel

Assistant City Clerk/Special Projects