Case Study: Soenen Golfkarton NV gains proactive network control with PRTG by Paessler AG

With PRTG, Soenen‘s corrugated board ICT team keeps everything under control

Soenen Golfkarton NV, a Flemish corrugated cardboard manufacturer producing more than 300 million custom-made boxes a year, needed better visibility into a complex, highly automated production environment. When the ICT team joined in 2017, they found network instability, delayed troubleshooting, and frequent gaps in monitoring across both IT and PLC/Wi-Fi-based machine control systems. They chose Paessler AG’s PRTG Network Monitor for its ease of use, flexibility, and low consultancy effort.

Paessler AG implemented PRTG as a centralized monitoring platform, with maps, app alerts, and automated scripts to help the team act before issues became critical. As a result, Soenen Golfkarton NV reduced interventions outside office hours by at least 40% and cut the time spent on them by 75%, while gaining a clearer overview of infrastructure, faster problem response, and stronger reporting for management.

Soenen Golfkarton NV

Wim Vandenberghe

Information and Communication Technologies Manager