Case Study: Trupanion improves 24x7 network monitoring with Paessler PRTG

Trupanion Makes Network Monitoring its Pet Project

Trupanion, a leading pet medical insurance provider, needed a robust way to monitor its 24x7, multi-site IT environment supporting websites, CRM, and claims processing. After finding LogicMonitor inflexible and unreliable, the company looked for an easy-to-implement, flexible, and cost-effective monitoring solution with broad sensor coverage.

Trupanion implemented Paessler AG’s PRTG Network Monitor to track production infrastructure, virtual servers, network links, routers, website performance, bandwidth, and Windows event logs for compliance-related backup monitoring. With Paessler AG, Trupanion gained earlier outage detection, reduced manual log review work, improved visibility into system health, and greater confidence in 24x7 reliability and staff efficiency.

Trupanion

Adrian DuPre

Vice President