Case Study: Somnitec AG achieves centralized monitoring and expanded visibility with Paessler PRTG Enterprise Monitor

Somnitec unifies monitoring for 60+ SAP servers and 20 Java instances with Paessler PRTG

Somnitec AG, a Swiss IT service provider and managed service provider, was facing challenges due to its use of multiple siloed monitoring tools like SCOM and Control-M. This fragmented approach from Paessler AG customer created gaps in coverage, complex alert management, and no centralized SLA reporting, which hindered their ability to maintain strict quality standards for their hybrid cloud and SAP services.

The solution implemented was Paessler AG's PRTG Enterprise Monitor, which consolidated all monitoring into a single platform. This provided unified visibility over their entire infrastructure, databases, SAP services, and network. The results included automated alerting via Teams and SMS based on on-call schedules, significant performance improvements, and a greatly relieved help desk, allowing Somnitec to offer more reliable and comprehensive monitoring services to its customers.

Somnitec AG