Case Study: SMS Group achieves unified IT and OT monitoring across the plant lifecycle with Paessler PRTG

SMS Group detects memory leaks early with Paessler PRTG across the entire plant lifecycle

SMS Group, a company that builds production plants for the global steel industry, faced the challenge of monitoring both its IT and operational technology (OT) with a single tool across the entire plant lifecycle. Without a unified view, complex issues were difficult to resolve. To address this, they turned to the vendor Paessler AG and implemented their product, PRTG Enterprise Monitor.

The solution from Paessler provided a centralized monitoring platform that covered everything from automation controllers to process control applications. Using specialized sensors, PRTG bridged the gap between IT and OT, allowing the team to detect problems like memory leaks early in the testing phase instead of after deployment, which eliminated costly fixes. As a result, PRTG has become essential to SMS Group's operations, and they are even evaluating its use for post-handover service level agreement monitoring for their customers.

SMS Group