Case Study: National Theatre improves network monitoring and troubleshooting with Paessler PRTG

PRTG Network Monitor makes dramatic contribution to National Theatre

The National Theatre in London needed a reliable way to monitor the complex lighting control network behind its performances, where thousands of audience members depend on systems working flawlessly. To support its non-technical staff and quickly identify faults across multiple spaces, the theatre turned to Paessler AG and its PRTG Network Monitor.

Paessler AG implemented PRTG Network Monitor to group devices, send targeted alerts, and provide easy-to-use visibility into network status and bandwidth issues. The solution helped pinpoint a traffic spike caused by a software change, cut troubleshooting time by an estimated 40%, and scale from about 400 sensors to around 1,700 sensors across all three theatres, giving National Theatre greater confidence and more time to focus on productions.

National Theatre

Daniel Murfin

Lighting Control Manager