Case Study: Concertgebouw achieves proactive IT monitoring and 24/7 website reliability with Paessler PRTG

PRTG hits the right note at Concertgebouw Amsterdam

The Concertgebouw, the world-famous concert hall in Amsterdam, needed a reliable way to monitor its critical website, ticketing system, and broader IT infrastructure around the clock. With millions of website visits and ticket sales as a key source of revenue, the team wanted immediate visibility into outages, slowdowns, temperature issues, and other problems before they affected users. Paessler’s PRTG Network Monitor was chosen to provide that oversight.

Paessler implemented PRTG so the ICT team and technical support could use customized dashboards, alerts, and sensors to track servers, applications, firewalls, network links, and building systems in real time. The result was faster problem detection, proactive response to issues, and much less manual checking during events like power-failure tests. According to the Concertgebouw, PRTG has delivered greater security, time savings, and clearer overview, helping them avoid surprises and keep operations running 24/7.

Concertgebouw

Suzanne Verweij

ICT Coordinator