Case Study: Compliant Phones keeps cloud telephony systems up and running with Paessler PRTG

PRTG helps Leading Cloud Telephony Service Provider

Compliant Phones, a leading cloud telephony service provider for compliance and risk management, needed a reliable way to monitor its business-critical, globally distributed voice recording platform. To keep services available for more than 100 financial institutions and meet strict regulatory requirements, the company turned to Paessler AG’s PRTG network monitoring solution.

With Paessler AG’s PRTG, Compliant Phones gained visibility into network availability, performance, and service levels across its scalable cloud environment, including monitoring from both inside and outside the cloud. The solution helped the team detect issues early, automate monitoring as nodes scaled in and out, and improve capacity planning; in some cases, Compliant Phones reported savings of up to 25% by reducing excess capacity.

Compliant Phones

Nick Hills

Systems Operations Manager