Case Study: Gaming Grids achieves reliable tournament monitoring and reduced downtime with Paessler PRTG Network Monitor

PRTG ensures versatility and reliability for gaming grids’ online game tournament system

Gaming Grids, a Las Vegas company that powers online game tournaments with hourly events and progressive jackpots, needed a monitoring platform robust enough to protect its high-stakes, always-on infrastructure. After outgrowing Spiceworks, the company looked for a more versatile and reliable solution with custom monitoring, real-time metrics, reporting, and support for its hybrid environment of Windows servers, cloud services, VMware ESXi, APIs, and external game servers.

Paessler AG’s PRTG Network Monitor was implemented with a range of sensors, remote probes, and web/mobile/map interfaces to monitor everything from servers and databases to WAN/LAN links and load balancers. The result was 24/7 visibility, faster issue detection, and better optimization of database and load-balancing performance. Paessler AG’s solution also helped Gaming Grids avoid costly downtime—two hours of outage during a 10,000-player tournament could mean about $20,000 in lost revenue.

Gaming Grids

Travis Howle

Chief Technology Officer