Case Study: Tri-County Technical College ensures 24/7 network access with Paessler PRTG

Paessler helps Tri-County Technical College ensure 24/7 access to education for 6,000+ students

Tri-County Technical College, a 6,000+ student institution in Pendleton, South Carolina, needed a better way to support its increasingly 24/7 learning environment as distance learning, satellite classrooms, and faculty-built online applications put heavy strain on its IT network. The college turned to Paessler AG and its PRTG network monitor to gain visibility into bandwidth use, traffic patterns, and system performance while preventing outages during peak demand.

With approximately 800 PRTG sensors deployed, Paessler AG gave TCTC real-time dashboards, trending data, and automated alerts via email, SMS, or pager, helping the small IT team troubleshoot faster and reduce downtime. The solution also enabled custom reporting for faculty-run websites and online exams, and extended monitoring to wiring closets, UPS systems, and environmental conditions—while offering a competitive price that fit education budgets.

Tri-County Technical College

Matt Edwards

IT Operations Manager