Case Study: LNA Santé keeps 72 healthcare sites running remotely with PRTG by Paessler AG

LNA Santé monitors 72 facilities with Paessler AG and 13,500+ sensors

LNA Santé, a healthcare operator of 72 nursing homes and rehabilitation clinics, faced the challenge of managing its entire IT infrastructure remotely with no on-site staff at most locations. Their previous open-source monitoring tool could not be maintained at their new scale, and IT failures were often first noticed by nursing staff, impacting patient care. The vendor, Paessler AG, provided its PRTG monitoring solution to address this.

Paessler AG's PRTG, deployed with a partner, provided comprehensive monitoring with over 13,500 sensors across all facilities. The solution included custom sensors and real-time dashboards, enabling technicians to receive alerts and resolve problems before users were impacted. This resulted in a rise in perceived IT performance in monthly staff satisfaction surveys and provided the foundation for formal SLA monitoring.

LNA Santé