Case Study: Trowers & Hamlins achieves reliable IT monitoring and faster issue resolution with Paessler PRTG

Lawyers Always On The Case Thanks to PRTG

Trowers & Hamlins, a top-50 UK law firm with international offices, depended on a large, always-on IT environment to support lawyers working across offices and remotely. To replace an overly complex monitoring tool, the firm turned to Paessler AG and its PRTG network monitoring software for a simpler, more cost-effective way to keep its infrastructure reliable.

Paessler AG implemented PRTG with 2,300 sensors to monitor everything from switches and bandwidth to VMware, web services, and remote-access tools. The solution gave Brian Corbett’s team real-time visibility, faster diagnosis, and early warning of issues before users were affected, helping prevent downtime, improve responsiveness, and even uncover hosting performance problems and a potential POODLE-related security risk before they escalated.

Trowers & Hamlins

Brian Corbett

Senior Infrastructure Analyst