Case Study: Kennedy Industries keeps communities safe and operational with PRTG by Paessler AG

Kennedy Industries helps keep communities safe and operational with PRTG

Kennedy Industries, a Michigan-based provider of water and wastewater infrastructure solutions, needed a way to reliably monitor its complex SCADA, ERP, network, and IoT environments across multiple datacenters and 500+ locations. With critical municipal services depending on uptime, the company worked with Paessler AG and its PRTG Network Monitor to stay ahead of outages, reduce manual oversight, and avoid costly disruptions before customers were affected.

Using Paessler AG’s PRTG, Kennedy Industries gained 24/7 visibility into servers, VPNs, bandwidth, sensors, and field devices, enabling faster troubleshooting and better control over alarms and traffic. The results were significant: employee complaints about ERP slowdowns dropped from 30–40 per month to zero, nuisance alarms were reduced, overtime and bandwidth overage costs were cut, and the company improved service reliability enough to protect its reputation and win millions of dollars in business.

Kennedy Industries

Mitchell Sobel

IT Administrator