Case Study: Isys improves network monitoring and uptime with Paessler PRTG Network Monitor

Isys stays one step ahead with Paessler’s PRTG Network Monitor

Isys, an independent software vendor and world leader in Workforce Management Systems, needed a better way to monitor its complex and distributed IT environment. Because its workforce relies heavily on IT systems and it manages a mix of proprietary hardware, servers, and software across its own and customer networks, Isys turned to Paessler AG and PRTG Network Monitor to gain more advanced monitoring, reporting, and alerting than its built-in tools could provide.

Paessler AG’s PRTG Network Monitor gave Isys flexible monitoring across many system types, including Citrix XenServer, Windows and Linux servers, SQL Server, SAN/NAS devices, routers, and web servers. With customizable email alerts and detailed historical reporting, PRTG helped Isys spot issues before customers noticed them, improve fault-finding and first-time fix rates, and free staff from constant manual monitoring so they could focus on proactive project work.

Isys

Michael Post

Operations Director