Case Study: Peak Internet achieves proactive network monitoring and new revenue opportunities with Paessler PRTG Network Monitor

Internet service provider Peak Internet employs PRTG Network Monitor to offer better services to its customers

Peak Internet, an American ISP in Oregon, needed a single, easy-to-use monitoring solution to replace a mix of tools including Nagios, Zenoss, and Zabbix. The company wanted better visibility across its whole business so it could respond to issues faster and provide stronger service to customers. Paessler AG’s PRTG Network Monitor was chosen as the platform to unify monitoring.

With Paessler AG’s PRTG, Peak Internet now monitors upstream OC-3 and Gigabit Ethernet links, internal and external networks, and customer environments using sensors for ping, SNMP, RDP, DNS, HTTP, SMTP, WMI, SQL, VMware, and more. The result is more proactive troubleshooting, earlier warning of outages, and improved service differentiation; Peak Internet also plans to monetize customer network monitoring as a new revenue stream, enabled by PRTG’s sensor-based pricing and free remote probes.

Peak Internet

David Placko

Chief Technology Officer