Paessler AG
173 Case Studies
A Paessler AG Case Study
Integrated Precision Systems (IPS), a managed service provider for IT and telecommunications, faced a significant challenge ensuring uptime for the critical IoT security infrastructure of its clients in sectors like federal agencies and healthcare. Without reliable monitoring, failures like missing video footage could go undetected for weeks, posing serious compliance and security risks. The small IPS team had to manually check each client system every morning.
IPS deployed the PRTG monitoring solution from Paessler AG to automatically monitor their full client stack, including servers, cameras, and switches. The results were transformative: the business tripled in three years, and they scaled from 300 to over 1,500 cameras without adding staff. PRTG enabled proactive issue resolution, catching a critical problem in 3 hours that could have lasted weeks, and provided better device lifecycle planning, which reduced emergency service calls.