Case Study: Infield ICT achieves centralized hospital infrastructure monitoring with Paessler PRTG

Infield ICT saves 3 to 4 hours a day with Paessler PRTG

Infield ICT, a Dutch managed service provider focused on healthcare IT, faced the challenge of manually monitoring dozens of critical hospital systems across multiple clients with no unified view. This process consumed significant engineering time that was needed for problem resolution. They partnered with vendor Paessler AG to implement a solution using PRTG Hosted Monitor.

The solution from Paessler provided a single SaaS dashboard for centralized, real-time monitoring across all clients, eliminating daily manual checks. This saved the Infield ICT team time equivalent to a full-time engineer and saved hospital IT staff three to four hours per day. The monitoring also prevented serious incidents, such as an operating theatre closure, ensuring critical medical infrastructure remained protected.

Infield ICT