Case Study: IENTC Telecomunicaciones protects 99.9% network availability with Paessler PRTG

Ientc Telecomunicaciones protects 99.9% uptime across 4,500 km with Paessler AG

Ientc Telecomunicaciones, a Mexican ISP, faced the challenge of maintaining 99.9% network availability across 4,500 km of fiber optic infrastructure for over 10,000 customers. To protect its SLA commitments and avoid customer-reported issues, the company needed to detect and address network failures proactively. To meet this challenge, Ientc turned to the PRTG monitoring solution from vendor Paessler AG.

Paessler AG's PRTG monitors Ientc's entire network infrastructure, tracking key metrics and sending preventive alerts via web, SMS, phone, and email. This solution provided the visibility needed to address problems before customers noticed them. As a result, Ientc successfully maintained its 99.9% availability SLA, and PRTG scaled seamlessly with the company's growth from a free edition to a full commercial deployment.

Ientc Telecomunicaciones