Case Study: Haight Ashbury Free Clinics improves network performance and VoIP reliability with Paessler PRTG Network Monitor

Haight Ashbury Free Clinics monitor multiple locations with PRTG Network Monitor

Haight Ashbury Free Clinics, Inc., a healthcare provider with nine locations and 180 users, needed a way to manage heavy voice and data traffic across a Windows server environment, VPN links, and thin-client terminals. As the sole IT administrator, Adam Eckstrom-Browne had to keep email, scheduling, billing, VoIP, and internet services running reliably while monitoring bandwidth, latency, and call quality. Paessler AG’s PRTG Network Monitor was introduced to give him visibility into network usage and performance across the clinic’s sites.

With Paessler AG’s PRTG Network Monitor and Traffic Grapher, the clinic gained live and historical insight into bandwidth consumption, server loads, printer usage, and communication quality. Adam Eckstrom-Browne used the data to spot peak usage times, identify latency issues, and increase bandwidth when needed, helping improve VoIP performance and reduce sluggish network behavior. The result was better planning for internet upgrades, more reliable service for all nine offices, and improved operational visibility across the clinic’s infrastructure.

Haight Ashbury Free Clinics

Adam Eckstrom-Browne

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