Case Study: Fire Brigade Flemish-Brabant West ensures proactive network monitoring with PRTG by Paessler AG

Fire Brigade Flemish-Brabant West extinguishes network fires with PRTG

Fire Brigade Flemish-Brabant West, responsible for protecting 600,000 residents across 10 locations in Belgium’s Brussels periphery, needed a reliable way to keep its critical IT infrastructure running around the clock. Its team had to ensure that servers, applications, printers, emergency power, and intranet-based emergency information all remained available for daily fire and ambulance operations. To solve this, the brigade turned to Paessler AG and PRTG Network Monitor.

With Paessler AG’s PRTG, the fire brigade gained proactive monitoring across sites and systems, including servers, switches, websites, printers, server room temperature, toner and paper levels, and emergency battery status. The tool alerts the ICT team before problems are noticed, helping them intervene early, reduce user complaints, and gain peace of mind that essential services will keep working. The solution supports oversight of 33 municipalities, 9 fire stations, an administrative center, and a warehouse, with a 1,000-sensor license in place.

Fire Brigade Flemish-Brabant West

Joeri Jacobs

System Administrator