Case Study: Federal Radio achieves maximum uptime and performance with PRTG Network Monitor from Paessler AG

Federal Radio stays connected with PRTG Network Monitor

Federal Radio, a customer-focused wireless communications provider for the federal government, needed a reliable way to monitor its critical trunked radio infrastructure and customer sites across the country. With downtime unacceptable for life safety and emergency communication services, the company chose Paessler AG’s PRTG Network Monitor to track a mix of proprietary Linux-based radio equipment, switches, routers, cellular routers, and VPN-connected sites.

Using Paessler AG’s PRTG Network Monitor, Federal Radio deployed 498 sensors across SNMP, PING, HTTP, DNS, packet sniffing, and system health checks, along with custom sensors and maps. The solution gave the team deeper visibility into network health, helped identify failing equipment before outages occurred, reduced downtime, and improved troubleshooting efficiency while providing customers with live status and greater peace of mind.

Federal Radio

James Ott Jr

Communications System Technician