Case Study: Dätwyler IT Infra achieves unified IT, OT, and edge monitoring with Paessler PRTG

Dätwyler IT Infra detects edge issues in near real time with Paessler AG

Dätwyler IT Infra, a Swiss enterprise manufacturing provider of IT and OT infrastructure solutions, faced the challenge of monitoring its highly fragmented environments, which included modern systems, older machinery, data centers, and edge devices. No single tool provided unified monitoring, which led to undetected failures impacting operations. To address this, they turned to Paessler AG and implemented their PRTG monitoring solution.

The solution from Paessler provided out-of-the-box support for all IT components and integrated OT environments through native support for industrial protocols like MQTT, OPC UA, and Modbus. A key result was the ability to perform near real-time monitoring of edge devices by deploying PRTG probes in Docker containers. This proactive approach significantly reduced the risk of costly core machine failures, which can cost several thousand Swiss francs per hour.

Dätwyler IT Infra