Case Study: Clair Global Keeps Coachella Running Smoothly with Paessler PRTG

Clair Global uses PRTG to keep Coachella running smoothly

Clair Global, a world-leading live events and touring audio company, needed a reliable way to monitor highly complex temporary networks for major events like Coachella, where there is no existing infrastructure and even a small outage can disrupt fan experience, artist engagement, payments, RFID access, and production systems. The company turned to Paessler AG’s PRTG Network Monitor to gain visibility into critical event operations and help ensure everything stayed online in demanding, high-pressure environments.

With Paessler AG’s PRTG, Clair Global monitors power, wireless connectivity, point-of-sale systems, RFID wristbands, environmental conditions, bandwidth, and other IP-based equipment across its rapidly deployed festival and tour networks. The solution helps Clair Global detect issues early, react before outages escalate, and offer recurring remote monitoring and support services, creating new revenue streams and helping retain clients by delivering dependable live-event infrastructure.

Clair Global

Ethan Quint

Clair Global