Case Study: Clair Global keeps live events running smoothly with Paessler PRTG

Clair Global keeps 100,000-attendee events running with PRTG

Clair Global, a major touring audio company, faces the unique challenge of building and monitoring entire temporary network infrastructures from scratch at large-scale live events like Coachella. With no existing network at event venues, they needed a way to ensure continuous uptime for critical systems like Wi-Fi, power, RFID, and POS, where a single outage could mean a failed show. They turned to the vendor Paessler AG for a solution using their PRTG monitoring service.

Paessler AG's PRTG monitors everything Clair Global deploys, from power input and Wi-Fi usage to RFID and environmental conditions. The solution provides real-time alerts to intercept power outages before backup depletion and allows for 24/7 remote monitoring of portable racks from a central NOC. This gives Clair Global the visibility to react quickly and prevent issues, while also providing valuable data, such as quantifying sponsor exposure through attendee wireless utilization, which helps monetize the event.

Clair Global