Case Study: Centroflora Group reduces fault diagnosis from hours to minutes with Paessler PRTG

Centroflora Group cuts fault diagnosis from 7 hours to minutes with Paessler AG

Centroflora Group, a Brazilian manufacturer of pharmaceutical ingredients, faced a significant challenge with no unified visibility across its factory floor operations. Fault diagnosis for its Siemens PLC-controlled equipment was a manual process that took maintenance staff six to seven hours per incident. The company needed a platform to provide predictive monitoring and integrate with its OT environment, which led them to the vendor Paessler AG and its PRTG monitoring solution.

By implementing Paessler AG's PRTG, Centroflora integrated all three factory segments into a single dashboard with native OPC UA support. The solution provided immediate alerts for abnormal equipment behavior and, with a partner-developed converter, delivered detailed power consumption data. As a result, fault diagnosis time was reduced from hours to just minutes, and power costs were reduced by 3% to 4% through proactive anomaly detection.

Centroflora Group