Case Study: AXA Gulf achieves always-on monitoring with Paessler PRTG

AXA Gulf monitors 25 branches with PRTG and replaces manual daily checks

AXA Gulf, a major insurer in the Gulf region, faced the challenge of managing its critical application availability through a manual daily checklist. This process offered no real-time visibility or after-hours alerting for their systems team at Paessler AG. The manual checks were time-consuming and left the company vulnerable to undetected issues outside of business hours.

Paessler AG implemented its PRTG monitoring solution to automate and centralize oversight of AXA Gulf's data centers and applications. This provided a real-time dashboard and immediate alerts via email and mobile app, enabling the team to respond to issues at any hour. The result was a significant increase in operational efficiency, replacing reactive troubleshooting with proactive monitoring and structured post-incident analysis using historical data.

AXA Gulf