Case Study: ASAC Comunicaciones scales MSP monitoring across public sector clients with Paessler PRTG

ASAC Comunicaciones scales MSP monitoring across 1,500+ VMs with Paessler PRTG

ASAC Comunicaciones, a Spanish MSP for public sector clients, faced significant scaling challenges with its open-source Zenoss monitoring solution. The platform was complex, lacked manufacturer support and essential plugins, and created a training bottleneck for its growing team. The hidden costs of Zenoss had become equivalent to a commercial product, prompting an evaluation of alternatives, which led them to choose PRTG from vendor Paessler AG.

By implementing Paessler's PRTG, ASAC replaced Zenoss with an intuitive platform that allowed for quick staff onboarding and deployment. The solution uses five PRTG servers to monitor everything from virtualization and networking to CCTV and energy consumption. Key results include the automation of incident resolution, such as automatically restarting failed Apache services, and the generation of over 140 reports. The consolidated PRTG dashboard provides the 24/7 support team with a single view of critical alarms, saving considerable time.

ASAC Comunicaciones