Case Study: Runge ICT achieves proactive remote network monitoring with Paessler PRTG

A local team needing remote reach

Runge ICT, an Australian full-service IT solutions firm with offices in Sydney and Brisbane, needed a way to monitor customers’ networks and infrastructure across multiple locations so it could provide more proactive support and performance monitoring. After finding that many monitoring tools were designed mainly for in-house networks, the company turned to Paessler AG and its PRTG Network Monitor.

Paessler AG’s PRTG Network Monitor gave Runge ICT a simple, scalable way to monitor both its own environment and client networks remotely, using remote probes, customizable alerts, and a wide range of sensors. The result was an advanced real-time monitoring service that cut systems maintenance by up to six hours per week and reduced the time administrators spent on network checks by up to 60%, while helping the company grow from 100 to more than 800 monitoring sensors.

Runge ICT

Vasily Shapochka

General Manager