Case Study: GSMA improves training engagement with Padua Communications

GSMA boosts information recall and satisfaction with Padua Communications

GSMA, an organization representing the global mobile industry, sought to modernize its training program for policymakers and regulators to improve engagement and learning outcomes. Their existing courses, largely delivered via PowerPoint, needed to be more interactive. They tasked vendor Padua Communications with reimagining the materials using the Articulate Rise 360 authoring tool ahead of a new LMS implementation.

Padua Communications worked alongside GSMA's internal team to repurpose existing content into engaging courses tailored for the audience. The solution focused on interactive design, clear language, and thorough testing for both in-person and remote delivery. The vendor's efforts led to very positive feedback, with GSMA reporting better levels of information recall and increased delegate satisfaction. The success expanded the partnership, with plans to modernize the rest of the training portfolio.

GSMA