Case Study: Monica achieves global payment growth with Paddle

How Paddle is helping Monica AI achieve hyper-growth

Monica AI, an all-in-one AI-powered personal assistant, was scaling rapidly across global markets but struggled with payments complexity as demand grew. The team needed a Merchant of Record solution to simplify international payments, tax compliance, refunds, chargebacks, and billing support without building their own payments stack.

Paddle provided the MoR platform Monica needed, with strong localization, subscription payment options, and support for methods like Alipay. The result was a 3x increase in Black Friday revenue, an 80% reduction in chargebacks, and improved payment acceptance globally, while Paddle also helped Monica offload sales tax compliance and move faster with promotions and expansion.

Monica

Lucia Lu

Monica