Paddle
56 Case Studies
A Paddle Case Study
Matomo, an open‑source web analytics platform used on over a million sites, faced an unscalable billing stack built from 10–15 plug‑ins that required 3–4 hours a week of maintenance, limited payments to two currencies, and left them exposed to a costly card‑verification attack and complex global tax compliance. To replace that piecemeal setup they evaluated unified billing and Merchant of Record services and chose Paddle.
Paddle migrated Matomo onto a single billing platform and acted as Merchant of Record, handling global payments, taxes, and local currencies; Paddle’s migration support also helped preserve customer data and implement billing modifiers. The move returned roughly 2 days of engineering time per month to Matomo, raised payment acceptance to 98% (from 88%), enabled acceptance in 12 currencies, and removed much of the compliance and fraud risk previously handled in‑house by Matomo.
Thomas Steur
Lead Developer