Paddle
56 Case Studies
A Paddle Case Study
MacPaw, the maker of CleanMyMac, needed an expert partner to move from one‑time software licensing to a subscription SaaS model and to overhaul pricing, payments, KPIs and customer communications. The company engaged Paddle to support the shift and the launch of CleanMyMac X as a primarily subscription product.
Paddle implemented its SaaS commerce platform—helping MacPaw A/B test pricing, deploy Optimised Payment Acceptance, Intelligent Payment Dunning and Email Dunning, and redesign KPI/communications strategy and a customer portal. The outcome: within 12 months MacPaw’s revenue grew 200% (tripling revenue), subscription renewals reached about 75%, and the roughly 15% post‑launch conversion dip was more than offset by recurring revenue gains.
Oleksandr Kosovan
Founder