Case Study: The Body Shop achieves rapid talent redeployment with Paddle HR

How Paddle helps The Body Shop with rapid talent redeployment

The Body Shop, the global cosmetics, skincare, and perfume company, faced urgent internal redeployment challenges during COVID-19 as store-based employees were suddenly sidelined and workloads shifted across the business. To respond quickly, it turned to Paddle HR and its AI-powered internal talent marketplace to better understand employee skills, competencies, and career histories.

Working with Paddle HR, The Body Shop implemented employee profiles, talent search, and a project marketplace in just two weeks, enabling rapid skill capture and internal mobility across its 8,000+ employees. The rollout saw up to 84% employee adoption, an average of 20+ skills added per profile, and a payback period of just 4 weeks by reducing the need for external hires and vendors.

The Body Shop

Martin Mason

Global Head of Talent & Inclusion