Case Study: Delaware Valley University reduces package pickup time with PackageX

PackageX Receive helped DelVal reduce package pickup time by 53%

Delaware Valley University, a nonprofit university, faced the challenge of managing a 20% annual increase in package deliveries with a slow, manual barcode scanning system. They needed a robust software solution from a vendor like PackageX to process packages more efficiently for their student population.

PackageX implemented its inbound package management solution, which used photo capture and AI to automatically link packages to student records and streamline package sorting with a customized location system. This resulted in an 80% reduction in package processing time and a 53% faster package pickup time for students. PackageX also helped the university improve mailroom communication and drastically reduce lost packages.

Delaware Valley University

Stu Schaeffer

Mail Center Coordinator