Case Study: University of Dallas achieves 100% automated package processing with PackageX

PackageX helped university of dallas make package handling quick & trackable

The University of Dallas, a private Catholic university, faced significant challenges due to a massive influx of packages, which reached 30,000 in a 12-month period. Their previous clunky, fragmented, and paper-based system lacked visibility, accountability, and was coupled with high costs and poor support. They sought a consolidated and fully accountable package management solution from vendor PackageX.

PackageX implemented its Receive and Ship solutions to automate and streamline the university's logistics. The AI-powered OCR scanner dramatically improved the speed and accuracy of processing, while the new system provided full transparency and customizable notifications. The solution eliminated liability issues and saved the Printing and Postal Manager an hour per day, in addition to saving 2-3 hours per week on the shipping process. PackageX also delivered significant cost savings through a more equitable fee structure.

University of Dallas

Robert Hanson

Printing and Postal Manager