Case Study: Intelligentsia gains 1-2 hours of daily fulfillment time with Descartes Pacejet

Intelligentsia gains 1-2 hours of daily fulfillment time with Pacejet

Intelligentsia, a nationally recognized specialty coffee producer, faced fulfillment bottlenecks after implementing Oracle NetSuite, as manual processes like matching shipping lists and labels were consuming 1-2 hours daily. To address this challenge, they turned to the Pacejet shipping solution.

By implementing Pacejet, Intelligentsia automated its pick-pack-ship processes and gained the ability to print labels and packing lists on the same sheet. This solution from Pacejet saved 1-2 hours of daily fulfillment time, reduced days with missed shipment targets by 80%, and achieved an error rate below 1%, providing the software infrastructure needed to support continued growth.

Intelligentsia