Pacejet
26 Case Studies
Case Study: Chicago Music Exchange saves $68K annually with Pacejet
A Pacejet Case Study
Chicago Music Exchange saves 68K+ annually with Pacejet
Chicago Music Exchange, a major Midwest music gear retailer, faced challenges with inefficient shipping processes, high error rates, and lengthy employee onboarding. Their mix of non-integrated tools led to mis-ships and a slow, manual operation that hindered growth. They turned to the vendor Pacejet for its Built for NetSuite shipping solution to automate and streamline their supply chain.
By implementing Pacejet's solution, which integrated natively with NetSuite and provided built-in rate shopping, Chicago Music Exchange automated its shipping processes. The results were significant: a 82.5% reduction in mis-ships, a decrease in onboarding time from months to just weeks, and an annual savings of over $68,000. Pacejet enabled the company to ship orders within 20 minutes and provided the scalable efficiency needed for future growth.
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