Case Study: BarProducts.com eliminates 75% of shipping labor with Pacejet

BarProducts.com eliminates 75% of shipping labor with Pacejet

BarProducts.com, an e-commerce retailer of bar and hospitality supplies, faced significant challenges due to a fragmented shipping process. Using multiple software applications led to manual labor, process gaps, and a lack of visibility, making it difficult to find cost-effective shipping rates and provide timely customer updates. This prompted their search for a cloud-based solution, leading them to the vendor Pacejet and its shipping service integrated with NetSuite.

The solution implemented was Pacejet Enterprise Shipping for NetSuite, which consolidated all carriers and automated rate-shopping in a single system. This provided real-time visibility and captured detailed shipping data. As a result, BarProducts.com eliminated 75% of its shipping labor costs, achieved same-day shipping for orders received by 2pm, and significantly improved customer service with fewer errors and automatic tracking notifications.

BarProducts.com