Case Study: Saltwater Hotels & Resorts boosts ADR and RevPAR with Pace Revenue Management

Saltwater Hotels & Resorts - Customer Case Study

Saltwater Hotels & Resorts, a family-owned resort and serviced apartment manager, faced challenges with its manual, rudimentary revenue management system. Their old PMS was inflexible, often failing to adjust prices down and struggling to handle their complex inventory mix across unique, widespread properties. They turned to Pace Revenue Management, now known as FLYR for Hospitality, to find a more automated and intelligent solution.

The implementation of FLYR for Hospitality was rapid and user-friendly. The solution automated pricing and reporting, leading to a significant increase in ADR and RevPAR across their portfolio. For example, prices at one property rose from A$112 to A$297 based on the system's accurate forecasts. The vendor's platform also automated 41 weekly reports, saving substantial time and eliminating the need for additional hiring, while providing valuable commercial intelligence.

Saltwater Hotels & Resorts

Adele Chambers

Revenue Manager