Case Study: Hotel Unplugged achieves automated revenue management with Pace Revenue Management

Hotel Unplugged - Customer Case Study

Hotel Unplugged, a boutique hotel in Rotterdam, struggled with an outdated and poorly managed revenue setup after relying on an agency for revenue management. The team found pricing was often too low on holidays and too high at random times, and GM Joanne Uland had to call the consultant daily and manually make changes. Vendor Pace Revenue Management, referenced in the case study as Pace (now FLYR for Hospitality), was brought in to replace the messy arrangement.

Pace Revenue Management’s platform was implemented several months after the hotel opened and was switched on quickly, with automated pricing working immediately. The result was a much more efficient revenue management process that saved time and reduced manual work, giving the Hotel Unplugged team confidence that pricing was being handled properly.

Hotel Unplugged

Joanne Uland

General Manager