Case Study: River Aesthetics streamlines lead management and bookings with Pabau Clinic Software

How River Aesthetics used Pabau to manage their leads and capitalise on new bookings

River Aesthetics, an internationally renowned UK medi-aesthetic clinic, faced challenges with manual processes, including paper notes and files, which consumed significant time and energy. The clinic's owners, former GPs Dr. Victoria Manning and Dr. Charlotte Woodward, sought a sustainable software solution from a vendor like Pabau to streamline operations and free up time to focus on patient care and business growth.

By implementing Pabau's clinic software, River Aesthetics automated its workflow and administration. Key features like lead integration automatically created meetings from new leads, while tools for SMS campaigns, email campaigns, and loyalty programs helped the clinic stay ahead of competitors. The solution provided by Pabau made their processes more practical and efficient, directly contributing to the company's expansion and its ability to open multiple locations.

River Aesthetics

Charlotte Woodward

Owner