Case Study: Aviva strengthens customer trust with PA Consulting's GDPR training

Turning new data privacy rules into an opportunity to strengthen customer trust

Aviva, the UK insurer, needed to ensure employees understood the new GDPR privacy rules and could apply them consistently across the business. PA Consulting supported Aviva with GDPR awareness training, helping turn a compliance requirement into an opportunity to strengthen customer trust and protect sensitive data.

PA Consulting designed and delivered practical, scenario-based workshops and WebEx training, supported by legal, privacy, and learning specialists, to make the subject engaging and relevant. The program trained more than 770 employees in total, helping Aviva build data privacy into business as usual, keep customer data safe for 15 million customers, and protect its brand reputation.

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