Case Study: SSE reduces electricity costs with PA Consulting

SSE - Customer Case Study

SSE engaged PA Consulting to prepare for the new Integrated Single Electricity Market (I-SEM) in Ireland, a more competitive wholesale electricity market designed to improve efficiency and reduce electricity prices. SSE needed its business design, systems, and processes to integrate smoothly into the new marketplace while continuing to serve household and business customers.

PA Consulting embedded a cross-functional team of business designers, change experts, programme specialists, and IT professionals into SSE to design the end-to-end operating model, establish an agile programme approach, and define the required business processes. The result was a successful launch of SSE’s new trading and settlement operation, with systems switched on on day one and the programme delivered on time and under budget, helping lay the foundation for better value to customers.

SSE