Case Study: DSV achieves strategic clarity for a multi-million euro IT project with PA Consulting

Providing the strategic footing for a multi-million euro IT project

DSV Road, a division of DSV, needed to launch a new IT system to support greater collaboration across business units and future growth, but its existing business model was under pressure and it lacked a clear view of what its future operating model should be. PA Consulting was brought in to help DSV Road define its future business model and establish the strategic direction needed for the company’s largest IT project to date.

PA Consulting used its strategy development methodology and industry insight to run a series of workshops with DSV Road’s top management team, building a shared understanding of the future business strategy and the business model behind it. This gave DSV Road the strategic footing to move forward with its IT replacement programme and plan an IT system capable of supporting its growth ambitions, though the case study does not provide a quantified financial or operational impact.

DSV