Case Study: Middle East Hub Airport achieves 30%+ capacity gains and defers $100m+ in capex with PA Consulting

Middle East Hub Airport - Customer Case Study

PA Consulting worked with Middle East Hub Airport, a Middle East/GCC airport experiencing significant traffic growth over five years. The airport had an approved 20-year Master Plan but needed a detailed review to identify short-term, capex-light infrastructure options and operational process improvements, including bottleneck reduction, passenger handling technology, fast-travel self-service, and customer experience enhancements.

PA Consulting’s aviation team, working with airport design experts, delivered a capacity assessment, master plan review, stakeholder workshops, and solution design. The engagement produced facility and operational changes that improved landside capacity and throughput by more than 30%, enhanced airside asset utilization, and deferred over $100m in capital expenditure.