Case Study: Danish Labour Market Insurance achieves a focused, efficient organisation with PA Consulting

Managing change to create a focused and efficient organisation

Danish Labour Market Insurance turned to PA Consulting as it faced a triple challenge: being merged into a larger organisation, adopting a new strategy and management team, and relocating all staff over two years. The agency needed help planning and managing this complex change, with a particular focus on clarifying roles and responsibilities.

PA Consulting interviewed senior managers, analysed the findings, and designed new structures, processes, and role definitions to strengthen the core operation, improve knowledge sharing, and support innovation. PA Consulting also helped set a roadmap for implementation, governance, and communication, resulting in the new structure being put in place with clear roles and responsibilities, and a more focused, efficient organisation ready to deliver on its new strategic priorities.