Case Study: NSB achieves better procurement outcomes and cost savings with PA Consulting

Keeping parallel procurement processes on track

NSB, a Norwegian bus and rail operator, needed support managing two parallel procurement processes under very tight deadlines: renewing its IT applications services contract and outsourcing payroll and HR processes for the first time via a cloud-based Software as a Service (SaaS) model. The company turned to PA Consulting to help navigate the bidding, negotiation, and supplier selection stages.

PA Consulting supported NSB through the full procurement process, including drafting the RFP, running negotiations, and advising on the final decision. As a result, NSB secured both contracts on time, renewed its applications services on better terms with significant cost savings and improved governance, and introduced a new HR service that was easier to access and more efficient for users across the business.

NSB

Margareth Nordby-Kringli

Director