Case Study: Första AP-fonden improves operational risk management with PA Consulting

Första AP-fonden - Customer Case Study

Första AP-fonden, Sweden’s First National Pension Fund, needed a better way to understand and manage operational risk across people, processes, systems, outsourcing, regulation, and other external factors. PA Consulting helped the fund strengthen its risk policy and framework, improve governance, and build a clearer view of how risks and incidents were reported and handled.

PA Consulting implemented a tailored operational risk framework, taxonomy, and governance process, then turned risk data into dashboards to support day-to-day decision-making and problem-solving. The result was a stronger risk culture and greater confidence among business leaders that risks were being more accurately reported and managed, with improved ability to prioritize issues and respond to incidents.

Första AP-fonden